You may cancel your booking at any time prior to arrival in accordance with the provisions of the contract concluded between you and the service provider (host/organizer), whereby cancellation fees of up to 100% of the booking price may apply (depending on the service provider and time of cancellation). All terms and conditions relating to cancellation options can be found in the non-binding offer sent to the respective service provider prior to booking. Irrespective of the cancellation conditions of the service provider for the Workation offer, the following refund guidelines of wlt GmbH apply to cancellations for the reservation fee paid (10% of the gross amount), which was made by the deposit to wlt GmbH: Free cancellation up to 8 weeks before the start of the trip for the reservation fee paid to wlt GmbH. From 8 to 6 weeks before departure, 25% of the reservation fee remains with wlt GmbH. From 6 to 3 weeks before departure, 30% of the reservation fee remains with wlt GmbH. From 3 to 2 weeks before departure, 50% of the reservation fee remains. From 2 to 1 week before departure, 70% of the reservation fee remains. Within one week or in case of no-show, 100% of the reservation fee remains with wlt GmbH. Cancellations and rebookings should be communicated both to the service provider and to wlt GmbH. In the case of short-term and time-critical cancelations, the cancellation must be made directly with the service provider and wlt GmbH must be informed. As a rule, Wlt GmbH does not charge any additional service fees or processing fees for the rebooking/cancellation or explicitly states these before the booking is made. The withdrawal/rebooking can be made by email team@newworkation.com stating the booking number. In accordance with § 312 g, BGB, the two-week right of return for distance selling contracts cannot be exercised for accommodation.